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How to Change a QuickBooks Desktop License Number

· 3 min read
Debits

Introduction​

There are various scenarios where you might need to change the license number in QuickBooks Desktop, such as when upgrading your software, reinstalling QuickBooks, or purchasing a new license. It’s essential to update your license number to ensure that your QuickBooks Desktop remains fully functional and properly registered. This guide provides a step-by-step process for changing the license number in QuickBooks Desktop.

Why You Might Need to Change the License Number​

  • Software Upgrade: When upgrading to a new version or edition of QuickBooks Desktop, you'll receive a new license number that needs to be updated in the system.
  • Reinstallation: If you’ve reinstalled QuickBooks Desktop after a system refresh or on a new computer, you'll need to re-enter your license number.
  • New License Purchase: If your business has acquired a new license due to ownership changes or other reasons, it’s necessary to update the license number.

Step 1: Open QuickBooks Desktop​

  1. Launch QuickBooks Desktop: Start by double-clicking the QuickBooks Desktop icon on your computer or accessing it from the Start menu.
  2. Open Your Company File: Log in to your company file as you normally would.

Step 2: Access the License Information​

  1. Navigate to the Help Menu: At the top of the QuickBooks Desktop window, click on Help.
  2. Select Manage My License: From the drop-down menu, choose Manage My License.
  3. Click Change My License Number: In the Manage My License section, select Change My License Number.

Step 3: Enter the New License Number​

  1. Enter the License Number: In the text field provided, input your new QuickBooks license number exactly as it appears on your license confirmation or purchase receipt.
  2. Enter the Product Number: If prompted, also enter the product number associated with your version of QuickBooks Desktop.
  3. Click Next: After entering the required information, click Next to proceed.

Step 4: Complete the License Update​

  1. Verify Information: QuickBooks will verify the license and product numbers you’ve entered. Ensure that the information is correct.
  2. Finish the Process: Once verified, click Finish to complete the update of your QuickBooks Desktop license number.

Step 5: Restart QuickBooks Desktop​

  1. Close QuickBooks: After completing the license update, close QuickBooks Desktop.
  2. Reopen QuickBooks: Launch QuickBooks Desktop again to confirm that the new license number has been applied and that the software is functioning as expected.

Troubleshooting Common Issues​

1. Invalid License Number​

  • Double-Check the Number: Ensure that you’ve entered the license number correctly, without any typos. The number must match exactly as provided by Intuit.
  • Verify Product Number: Sometimes, the product number is also required. Make sure both the license and product numbers are accurate.

2. License Verification Error​

  • Check Internet Connection: A stable internet connection is necessary for QuickBooks to verify your license number with Intuit’s servers.
  • Firewall Settings: Ensure that your firewall or antivirus software is not blocking QuickBooks from accessing the internet.

3. Unable to Change License Number​

  • Administrator Rights: Changing the license number requires administrative privileges on your computer. Make sure you are logged in as an administrator.
  • Contact Support: If you continue to face issues, contact QuickBooks Support for further assistance.

Conclusion​

Changing the license number in QuickBooks Desktop is a straightforward process that ensures your software is properly registered and continues to function smoothly. By following the steps outlined in this guide, you can easily update your license number whenever necessary. Keeping your license information up to date is crucial for avoiding disruptions in your business operations.