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How to Change a QuickBooks Desktop License Number

· 4 min read
Debits

Introduction​

At times, you may need to change the license number in QuickBooks Desktop, whether due to an upgrade, a reinstallation, or the purchase of a new license. This guide will walk you through the process of updating your QuickBooks Desktop license number to ensure your software remains properly activated and functional.

Why You Might Need to Change the License Number​

There are several reasons why you might need to change the license number in QuickBooks Desktop:

  • Upgrading Your QuickBooks Version: If you've upgraded to a new version or edition of QuickBooks Desktop, you'll need to enter the new license number.
  • Reinstallation of QuickBooks: After reinstalling QuickBooks on a new computer or after a system reset, you'll need to input the license number again.
  • Purchasing a New License: If you've purchased a new license due to a change in business ownership or other reasons, updating the license number is necessary.

Steps to Change the License Number in QuickBooks Desktop​

Step 1: Open QuickBooks Desktop​

  1. Launch QuickBooks: Start QuickBooks Desktop by double-clicking the QuickBooks icon on your desktop or accessing it from the Start menu.
  2. Log In: Log in to your company file with the necessary credentials.

Step 2: Access the Help Menu​

  1. Go to Help: In the top menu bar, click on Help.
  2. Manage My License: From the drop-down menu, select Manage My License.
  3. Change My License Number: Click on Change My License Number to proceed.

Step 3: Enter the New License Number​

  1. Input the License Number: In the field provided, enter your new QuickBooks license number. Ensure that you enter the number exactly as it appears on your purchase confirmation or license certificate.
  2. Enter the Product Number: If prompted, also input the product number associated with your QuickBooks Desktop version.
  3. Click Next: After entering the required information, click Next to continue.

Step 4: Complete the Update Process​

  1. Verify the Information: QuickBooks will verify the license and product numbers you entered. Make sure the information is correct.
  2. Finish the Process: Once verified, QuickBooks will update the license number. Click Finish to complete the process.

Step 5: Restart QuickBooks​

  1. Close QuickBooks: After completing the license update, close QuickBooks Desktop.
  2. Reopen QuickBooks: Launch QuickBooks Desktop again to ensure the new license number is applied correctly and that the software is functioning as expected.

Troubleshooting License Number Issues​

1. Invalid License Number​

  • Double-Check the Number: Ensure you are entering the correct license number without any typos. It should match exactly with the one provided by Intuit.
  • Verify Product Number: Sometimes, the product number is also required. Make sure both the license and product numbers are correct.

2. License Verification Error​

  • Check Internet Connection: A stable internet connection is required for QuickBooks to verify your license number with Intuit's servers.
  • Firewall Settings: Ensure your firewall or antivirus software is not blocking QuickBooks from accessing the internet.

3. Unable to Change License Number​

  • Administrator Rights: Ensure you are logged into Windows with administrator privileges, as changing the license number requires administrative access.
  • Contact Support: If issues persist, contact QuickBooks Support for further assistance.

Conclusion​

Changing the license number in QuickBooks Desktop is a straightforward process that ensures your software remains properly activated and fully functional. By following the steps outlined in this guide, you can easily update your license number whenever necessary. Regularly verifying your license information and keeping it up to date will help avoid potential disruptions in your business operations.