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How to Fix QuickBooks Error 1712 While Installing QuickBooks

· 5 min read
Debits

Introduction​

QuickBooks Error 1712 occurs during the installation process of QuickBooks Desktop. This error typically arises when there is an issue with your Windows operating system, such as damaged system files, or when the installation is being performed in an unstable environment. The error message often states:
“Error 1712: One or more components required to run QuickBooks Desktop are missing or damaged.”

In this guide, we will explore the causes of QuickBooks Error 1712 and provide step-by-step instructions to resolve the issue.

Causes of QuickBooks Error 1712​

  1. Corrupt or Damaged Windows System Files: Corruption in system files can disrupt the QuickBooks installation process.
  2. Incomplete Installation of QuickBooks: A previously failed installation attempt may leave residual files that cause conflicts.
  3. Malware or Virus Infection: Harmful software may damage files required for installation.
  4. Conflicts with Background Processes: Other programs running in the background may interfere with the installation process.
  5. Insufficient Administrative Permissions: Installing QuickBooks without administrative privileges can trigger this error.

Symptoms of QuickBooks Error 1712​

  • QuickBooks installation fails to complete.
  • Your system becomes unresponsive or crashes during installation.
  • Error 1712 appears on the screen with a message indicating a problem with the installation.
  • Other installed programs on your computer may stop responding.

Steps to Fix QuickBooks Error 1712​

Step 1: Restart Your Computer​

Sometimes, a simple restart can clear out temporary glitches and conflicts.

  1. Save Your Work:
    • Close all open applications and save your work.
  2. Restart the Computer:
    • Click on the Start menu and select Restart.
  3. Retry Installation:
    • After the restart, try installing QuickBooks again to see if the issue persists.

Step 2: Run QuickBooks Install Diagnostic Tool​

The QuickBooks Install Diagnostic Tool is designed to identify and fix issues related to the QuickBooks installation process.

  1. Download QuickBooks Tool Hub:
    • Visit the official Intuit website and download the latest version of the QuickBooks Tool Hub.
  2. Install the Tool Hub:
    • Open the downloaded file and follow the on-screen instructions to install the Tool Hub.
  3. Run Install Diagnostic Tool:
    • Open the Tool Hub, go to the Installation Issues tab, and select QuickBooks Install Diagnostic Tool.
    • Let the tool run. It may take up to 20 minutes to diagnose and fix the issue.
  4. Restart Your Computer:
    • After the tool completes, restart your system and try installing QuickBooks again.

Step 3: End Conflicting Processes in Task Manager​

Background processes can interfere with QuickBooks installation. Ending these processes can help.

  1. Open Task Manager:
    • Press Ctrl + Shift + Esc on your keyboard to open Task Manager.
  2. End Conflicting Processes:
    • Look for processes that might be using QuickBooks-related files, such as:
      • qbupdate.exe
      • qbinstall.exe
    • Right-click on these processes and select End Task.
  3. Retry Installation:
    • Close Task Manager and restart the QuickBooks installation process.

Step 4: Use Selective Startup Mode for Installation​

Installing QuickBooks in Selective Startup Mode ensures that no third-party programs interfere with the process.

  1. Open System Configuration:
    • Press Windows + R, type msconfig, and press Enter.
  2. Switch to Selective Startup:
    • In the General tab, select Selective startup and check Load system services.
  3. Disable Non-Microsoft Services:
    • Go to the Services tab, check the box for Hide all Microsoft services, and then click Disable all.
    • Enable QuickBooks-related services by checking their boxes.
  4. Restart Your Computer:
    • Click Apply, then OK, and restart your system.
  5. Install QuickBooks:
    • Run the QuickBooks installer and complete the installation.
  6. Return to Normal Startup:
    • After installation, open System Configuration again and select Normal startup. Restart your computer.

Step 5: Repair Damaged Windows Components​

Corrupt Windows components like .NET Framework, MSXML, or C++ runtime can cause installation errors.

  1. Repair .NET Framework:

    • Download the .NET Framework Repair Tool from Microsoft’s official website.
    • Run the tool and follow the prompts to fix issues.

  2. Reinstall Microsoft Visual C++:

    • Go to Control Panel > Programs > Programs and Features.
    • Locate Microsoft Visual C++ Redistributable, right-click on it, and select Uninstall.
    • Download and install the latest version from Microsoft’s website.

  3. Repair MSXML:

    • Download the MSXML installer from Microsoft’s website and reinstall it.

Step 6: Manually Delete QuickBooks Installation Files​

Residual files from a previous QuickBooks installation may cause conflicts. Deleting these files can help.

  1. Uninstall QuickBooks:

    • Go to Control Panel > Programs > Programs and Features.
    • Select QuickBooks Desktop and click Uninstall.

  2. Delete Installation Folders:

    • Navigate to the following locations and delete the QuickBooks folders:
      • C:\Program Files\Intuit\QuickBooks
      • C:\ProgramData\Intuit\QuickBooks
      • C:\Users\[YourUserName]\AppData\Local\Intuit\QuickBooks
    • Ensure all QuickBooks-related folders are removed.

  3. Restart Your Computer:

    • Restart your system and reinstall QuickBooks.

Step 7: Ensure Administrative Permissions​

Installing QuickBooks requires administrative privileges. Ensure your user account has sufficient permissions.

  1. Run Installer as Administrator:
    • Right-click on the QuickBooks installer file and select Run as Administrator.
  2. Grant Permissions:
    • If prompted, allow the installer to make changes to your computer.

Step 8: Contact QuickBooks Support​

If the error persists after trying all the steps above, you may need additional assistance from QuickBooks support.

  1. Visit QuickBooks Support:
  2. Provide Error Details:
    • Share information about the error and the troubleshooting steps you’ve already tried.
  3. Follow Recommendations:
    • Follow the guidance provided by the QuickBooks support team.

Conclusion​

QuickBooks Error 1712 can disrupt the installation process and delay your workflow. However, with the steps outlined in this guide, you can troubleshoot and resolve the issue efficiently. Whether it’s running diagnostic tools, repairing Windows components, or using Selective Startup Mode, these solutions address the root causes of the error.

If the issue persists, don’t hesitate to seek help from QuickBooks support or a certified QuickBooks professional.