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How to Fix QuickBooks Error 6155,0

· 6 min read
Debits

Introduction​

QuickBooks Error 6155,0 occurs when QuickBooks Desktop encounters an issue opening a company file. This error is often related to corrupted company files, improper file location, or issues with QuickBooks installation. Resolving this error is crucial to restore access to your company file and ensure smooth accounting operations.

The error message typically states:
"Error 6155,0: QuickBooks is unable to open this company file."

This guide explains the causes of QuickBooks Error 6155,0 and provides detailed solutions to fix it.

Causes of QuickBooks Error 6155,0​

  1. Corrupted or Damaged Company File: The company file may be corrupted or missing essential data.
  2. Incorrect File Location: The company file is stored in an inaccessible or improper directory.
  3. Incomplete Installation of QuickBooks: An incomplete or corrupt installation of QuickBooks Desktop can lead to this error.
  4. Outdated QuickBooks Version: Using an outdated QuickBooks Desktop version may cause compatibility issues.
  5. Windows User Permission Issues: Insufficient file access permissions can block QuickBooks from opening the company file.
  6. Interference from Third-Party Software: Antivirus or security software may block access to the company file.

Symptoms of QuickBooks Error 6155,0​

  • QuickBooks fails to open the company file and displays Error 6155,0.
  • QuickBooks crashes or becomes unresponsive during startup.
  • Error messages related to missing or damaged company files appear.
  • You cannot access or restore a company file from a backup.

Steps to Fix QuickBooks Error 6155,0​

Step 1: Update QuickBooks Desktop​

Using an outdated QuickBooks version can cause file compatibility issues. Updating QuickBooks Desktop to the latest version may resolve the error.

  1. Open QuickBooks Desktop:
    • Launch QuickBooks Desktop on your computer.
  2. Check for Updates:
    • Navigate to Help > Update QuickBooks Desktop.
    • In the Update Now tab, click Get Updates.
  3. Restart QuickBooks:
    • Once the update is complete, restart QuickBooks.
  4. Retry Opening the File:
    • Attempt to open your company file again.

Step 2: Verify File Location​

Ensure the company file is located in an accessible directory and has the correct file path.

  1. Locate the Company File:
    • Navigate to the folder where your company file is stored. The file typically has a .qbw extension.
  2. Check File Path:
    • Ensure the file is stored on your local drive or the designated network location.
  3. Move File to a New Location:
    • Create a new folder on your desktop (e.g., QuickBooks Files).
    • Copy and paste the company file into this new folder.
  4. Open File in QuickBooks:
    • Open QuickBooks and go to File > Open or Restore Company.
    • Browse to the new location and open the file.

Step 3: Rename .ND and .TLG Files​

The .ND (Network Data) and .TLG (Transaction Log) files are configuration files that help QuickBooks access your company file. Renaming them can resolve connectivity issues.

  1. Locate the Files:
    • Navigate to the folder containing your company file.
    • Look for files with the same name as your company file but with .ND and .TLG extensions (e.g., CompanyName.qbw.nd and CompanyName.qbw.tlg).
  2. Rename the Files:
    • Right-click on each file and select Rename.
    • Add .old to the end of each file name (e.g., CompanyName.qbw.nd.old).
  3. Retry Opening the File:
    • Open QuickBooks and try accessing the company file again.

Step 4: Run QuickBooks File Doctor​

The QuickBooks File Doctor tool can diagnose and repair issues with your company file.

  1. Download QuickBooks Tool Hub:
    • Visit Intuit's official website and download the latest version of QuickBooks Tool Hub.
  2. Run File Doctor:
    • Open Tool Hub and navigate to the Company File Issues tab.
    • Click on Run QuickBooks File Doctor and select your company file.
    • Let the tool scan and repair the file.
  3. Retry Opening the File:
    • After the repair process is complete, attempt to open the file again.

Step 5: Restore a Backup File​

If the company file is corrupted, restoring a backup file may resolve the issue.

  1. Open QuickBooks Desktop:
    • Go to File > Open or Restore Company.
  2. Select Restore a Backup Copy:
    • Choose Restore a Backup Copy and click Next.
  3. Locate the Backup File:
    • Browse to the backup file location (typically with a .qbb extension).
  4. Follow the Prompts:
    • Complete the restoration process and try opening the restored file.

Step 6: Repair QuickBooks Installation​

Damaged QuickBooks installation files may prevent the program from opening the company file. Repairing the installation can fix the issue.

  1. Open Control Panel:
    • Navigate to Control Panel > Programs > Programs and Features.
  2. Select QuickBooks Desktop:
    • Find QuickBooks in the list of installed programs and select Uninstall/Change.
  3. Choose Repair:
    • In the QuickBooks installation window, select Repair and follow the on-screen prompts.
  4. Restart Your Computer:
    • Once the repair is complete, restart your system.
  5. Retry Opening the File:
    • Open QuickBooks and attempt to access the company file.

Step 7: Create a New Windows Admin User​

File permission issues in Windows can block QuickBooks from accessing the company file. Creating a new administrator user may resolve the issue.

  1. Open User Account Settings:
    • Go to Control Panel > User Accounts > Manage Another Account.
  2. Create a New Account:
    • Click Add a New User and set the account type to Administrator.
  3. Log In with the New Account:
    • Log out of your current account and log in with the new administrator account.
  4. Retry Opening the File:
    • Open QuickBooks and try accessing the company file.

Additional Tips​

  • Regular Backups: Always back up your QuickBooks data regularly to avoid data loss.
  • Check for Server Downtime: If using QuickBooks in a multi-user environment, ensure the server is functioning correctly.
  • Keep QuickBooks Updated: Regular updates ensure compatibility and prevent errors.

Conclusion​

QuickBooks Error 6155,0 can disrupt your accounting operations, but the solutions provided in this guide address the most common causes of the error. Whether it’s updating QuickBooks, repairing the installation, or restoring a backup, these steps will help you resolve the issue and regain access to your company file.

If the problem persists, contact QuickBooks Support or consult a certified QuickBooks expert for advanced troubleshooting.