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In the landscape of accounting software, QuickBooks stands out for its efficiency and comprehensiveness, aiding businesses in managing their financial transactions with ease. Despite its reliability, users may occasionally encounter errors that disrupt its operation, one of which is Error PS060. This error is commonly associated with the payroll service in QuickBooks and can cause concern among users trying to process payroll. This guide delves into the nature of Error PS060, its potential causes, and offers detailed solutions to overcome this obstacle.

Exploring the Roots of QuickBooks Error PS060​

QuickBooks Error PS060 generally signifies an issue with the payroll service, displaying a message that "Current Enhanced Payroll Service is Unavailable." This problem can arise due to several factors, including:

  • Maintenance Work on the Intuit Server: Scheduled maintenance or unexpected issues with Intuit's server can temporarily disrupt payroll services.
  • Outdated Billing Information: Expired or outdated credit card information linked to the payroll subscription can lead to this error.
  • Subscription Issues: Any problem with your QuickBooks or payroll subscription can trigger Error PS060.
  • Internet Security Protocols: Sometimes, outdated internet security standards can prevent QuickBooks from connecting to Intuit's servers.

Addressing QuickBooks Error PS060: Effective Solutions​

Resolving Error PS060 requires a systematic approach to identify and rectify the underlying cause. Below are several strategies to help you restore normal payroll functionality in QuickBooks.

Solution 1: Check Intuit Server Status​

The first step is to verify whether the error is due to maintenance or issues on Intuit's server. You can check the official Intuit website or contact Intuit support to inquire about any ongoing maintenance or server downtime.

Solution 2: Update Billing Information​

Ensure that your billing information, especially your credit card details, is up to date. Expired credit cards or outdated billing information can disrupt your payroll service subscription.

  1. Log into your QuickBooks account.
  2. Navigate to the "My Account" section and select "Billing Info."
  3. Update your credit card information and save the changes.
  4. Attempt to use the payroll service again to see if the error is resolved.

Solution 3: Verify Your QuickBooks and Payroll Subscription​

Confirm that your QuickBooks and payroll subscriptions are active and have not expired. An inactive or expired subscription can lead to Error PS060.

  1. Log into your QuickBooks account.
  2. Go to the "Manage My Subscription" section to check the status of your subscriptions.
  3. Renew or reactivate your subscriptions if necessary.

Solution 4: Ensure Internet Security Protocols are Up to Date​

QuickBooks requires up-to-date internet security protocols to securely connect to Intuit's servers. Make sure your internet settings are configured to use the latest security standards.

  1. Open Internet Explorer (QuickBooks uses Internet Explorer's settings for internet connections).
  2. Go to the "Advanced" tab in the "Internet Options" menu.
  3. Scroll down to the security section and ensure that SSL 2.0 and SSL 3.0 are enabled.
  4. Apply the changes and restart QuickBooks.

Solution 5: Wait and Retry​

If the issue is related to Intuit server maintenance, the best course of action might be to wait for a while and then try accessing the payroll service again. Server maintenance is usually resolved in a few hours.

Conclusion​

Encountering QuickBooks Error PS060 can be a temporary setback for businesses relying on QuickBooks for payroll processing. However, by following the solutions outlined in this guide, users can effectively tackle the issue and resume their payroll operations smoothly. Regularly updating billing information, checking subscription statuses, and ensuring compliance